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Museum-Quality Framed Art

Privacy Policy

Effective date: September 15, 2025

1. Introduction

This Privacy Policy explains how FINEART (“we”, “us”, or “our”) collects, uses, shares, and protects the personal data of individuals using the FINEART platform.
It applies to both collectors (buyers of artworks) and artists (sellers who upload and list artworks).

By creating an account, purchasing an artwork, or uploading content to the platform, you agree to the terms of this Privacy Policy.

2. Data Controller

The data controller responsible for your personal data is FINEART. For questions regarding this Privacy Policy, please contact us at:

  • Email: support@fineart.gallery
  • Postal details: see our Legal Notice / Imprint page.

3. Personal Data We Collect

For Collectors

  • Account information (name, email address, password if you create an account).
  • Order details (billing and shipping address, purchased artworks, order history).
  • Payment information (processed securely by third-party providers; we do not store full card details).
  • Technical data (IP address, browser type, cookies) when you use the website.

For Artists

  • Registration details (full legal name, business or tax information where required, contact details).
  • Payout information (PayPal address or other payout method provided).
  • Uploaded content (HD artwork files, titles, descriptions, metadata).
  • Account and profile information (biography, profile image, social links, optional tags).

4. How We Use Your Data

  • To process orders, deliver artworks, and handle payments.
  • To manage artist accounts, publish artworks, and process payouts.
  • To provide customer support and respond to inquiries.
  • To maintain the security and proper functioning of our website.
  • To comply with legal and regulatory obligations.
  • For optional marketing communications, where you have given consent.

5. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Performance of a contract – to fulfill purchases, orders, and payout obligations.
  • Consent – where you opt-in to marketing or communications.
  • Legal obligation – to comply with tax, accounting, and consumer protection laws.
  • Legitimate interests – to improve our services and ensure platform security.

6. Data Sharing

We share your personal data only when necessary:

  • With artists (limited to the information required to fulfill your order).
  • With payment service providers for secure transaction processing.
  • With shipping and logistics providers for delivery of artworks.
  • With professional advisers, regulators, or legal authorities where required by law.

7. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this Privacy Policy, including compliance with legal obligations and resolution of disputes.

Artists may request deletion of their uploaded artworks, payout details, or entire account at any time by contacting support@fineart.gallery. Upon such a request, we will delete or anonymize the data unless retention is required by law.

8. Your Rights

Under applicable data protection laws, including GDPR, you have the following rights:

  • Right of access to your personal data.
  • Right to rectification of inaccurate or incomplete data.
  • Right to erasure (“right to be forgotten”) where legally permissible.
  • Right to restrict or object to processing in certain circumstances.
  • Right to data portability.
  • Right to withdraw consent to marketing communications at any time.

To exercise these rights, please contact us at support@fineart.gallery.

9. Cookies and Tracking

We use cookies and similar technologies to provide essential website functionality, analyze usage, and improve the user experience. You can manage your cookie preferences through your browser settings or our cookie banner. For more details, please see our Cookie Policy.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Despite these measures, no system is completely secure, and we cannot guarantee absolute security of your data.

11. International Transfers

Your personal data may be transferred and processed outside your country of residence, including outside the European Union. In such cases, we ensure appropriate safeguards are in place to protect your data in accordance with applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices. Material changes will be communicated to you via our website or by email, where appropriate.

13. Contact

If you have questions about this Privacy Policy or how your personal data is handled, please contact:

  • Email: support@fineart.gallery
  • Postal address: see our Legal Notice / Imprint page.